Alkaline Water F.A.Q. Page

Chanson Water Ionizers and the water ionization process

FAQs:

• What is Oxidation Reduction Potential (ORP)?
• Is the pH and ORP produced by a Chanson Water Ionizer always the same?
• Can I use a Water Ionizer if my Source Water is from a Well?
• Can I use a Chanson Alkaline Water Ionizer with a Reverse Osmosis (RO) System?
• How should We begin Drinking Alkaline Ionized Water?
• Can I make my babies formula with alkaline ionized water?
• What is the "Cluster Theory" of Deoxidized Water?
• Is it Difficult to Install the Under Counter Water Ionizer?
• Where will my Chanson Water Ionizer ship from?
• Will the C3 Advanced Pre-Filtration Work for People who ave the Ionizer Hooked Directly to the Faucet?
• Where can I find a Certified Plumber in my Area to Install the Under Counter Water Ionizer?
• How Much Should an Install Cost?
• Can I Hook my Ionizer up to a Spray?
• Is there Another way to Connect the Ionizer?
• What is the Maximum Water Pressure my House can have when using a Chanson Water Ionizer?
• What Should be Done if my Water Pressure is too High?
• How do I Install the Replacement Filter?
• Should I ever Clean my Chanson Water Ionizer?
• Troubleshooting Section

What is Oxidation-Reduction Potential (ORP)?

ORP is the electrical charge needed to reduce or slow down oxidization (decay). Alkaline water must have a negative ORP in order to be considered beneficial to drink. ORP provides the ability to reduce oxgen's ability to oxidize. ORP can be measured through electronic hardware - A negative ORP value (meaning surplus electrons) in ionized alkaline water is evidence of its antioxidant power.

Is the pH and ORP produced by a Chanson Water Ionizer always the same?

Values and quality of alkaline water will vary from region to region due to differences in source water. In cases where local water has excess minerals, the taste may be affected, or the alkaline water produced may have too high of a pH level. Since water pressure of the faucet affects the production of alkaline water, it is important to confirm that genuine alkaline water is being produced by regularly checking that it is set to the correct pH level, and checking for small bubbles. We recommend testing your source water with a TDS meter when setting up your Chanson Water Ionizer. The ionizer can be calibrated to work with your TDS providing optimum pH ionized alkaline water.  After the set-up, test the pH of your water with reagent drops provided. It's that quick and simple.

Can I use a Water Ionizer if my Source Water is from a Well?

The efficiency of electrolysis can drop when well water is used since it tends to hold a lot of free carbon dioxide, and only a small amount of electrolytic minerals. We recommend that if you are using well water, you contact us at (949) 600-7970 with a copy of your well water report so we can make recommendations of specific pre-filters that will greatly improve the taste and performance of your ionized alkaline water.

Can I use a Chanson Alkaline Water Ionizer with a Reverse Osmosis (RO) System?

The process of osmosis literally strips the water of ALL minerals, which are the primary key to electrolysis. The solution is to add a reminiralizer cartridge between your RO system and your Chanson Water Ionizer.

How should We begin Drinking Alkaline Ionized Water?

It is common to begin at a low pH setting (between pH 8.0 and pH 9.0), and gradually increase the amount of intake. After continuing regular intake for about two weeks, gradually adjust the pH level (between pH 9.0 and pH 9.5) and amount of intake based on your bodily needs and physical condition. The alkaline water should be as fresh as possible. For children or seniors, set the pH level at an even lower level upon starting, and gradually increase it as the body adjusts to the current pH level.

Can I make my babies formula with alkaline ionized water?

In the case of infants (until about a year old), since breast milk or milk is the only thing they consume, the intestinal movement is generally different from adults, and the use of alkaline ionized water is not encouraged until the infant begins to consume more sophisticated foods. In any case, alkaline water should not be used to make powdered milk for infants. Use the purified water (pH 7) setting instead.

What is the "Cluster Theory" of Deoxidized Water?

Approximately 15 years ago, with the help of the nuclear magnetic resonance (NMR) appliance, a theory that water does not exist in single unit molecules was confirmed. Water molecules exist molecular clusters of approximately 13 water molecules. These clusters constantly repeat an aggregation - disaggregation process. The quality of water, and its ability to hydrate, directly depends on the size of its clusters.

For example, small clusters have active molecules that increase the capacity of water to dissolve elements (solubility), let elements pass through (permeability), and let heat and electric charge pass through (conduction). Electrolysis gives the water moluecules similar charge, which causes them to repel each other and break apart.

Alkaline ionized water has clusters made up of five to six water molecules resulting in a lower molecular weight, and better solubility, permeability, and conduction. Standard tap water contains about 12-15 water molecules per cluster.

Is it Difficult to Install the Under Counter Water Ionizer?

No, but you will need a 1 3/8 to 1 1/2 inch hole in your sink or countertop to install this under counter ionizer. Either remove a built in soap dispenser, reverse osmosis faucet, use a hole saw to cut a hole, or hire a plumber for the install.
If you cut the hole yourself, you will need a:

• Diamond hole saw to cut granite
• Carbide grit hole saw for cast iron sinks
• Standard bi-metal hole saw to cut a stainless steel sink
• Full installation can take about an hour and a half

Where will my Chanson Water Ionizer ship from?

Chanson under counter ionizers shipping to the US are sent from Laguna Hills, CA by UPS or USPS. Orders placed on a Friday after shipping time, will not be shipped until Monday.
US Dosmestic Shipping 7-14 Days
Canda Shipping 9-16 Days
International 12-21 Days

• All water ionizers shipped in the USA require Adult Signature confirmation upon delivery.  Chanson Water USA, Inc. is NOT responsible for lost or stolen packages. If the post office delivery confirmation shows that your package was delivered, please contact your local post or delivery service. An option to purchase delivery insurance is offered if this is a concern.
• Chanson Water USA, Inc. cannot be held responsible for any delay in the delivery of packages, or for delay by customs inspection of international orders.

Will the C3 Advanced Pre-Filtration Work for People who ave the Ionizer Hooked Directly to the Faucet?

Yes. Just hook the faucet diverter up normally, but instead of plugging the line directly into the ionizer, plug it into the "in" side of the C3 Advanced Pre-Filtration then connect the ionizer to the "out" end of the filter.

Where can I find a Certified Plumber in my Area to Install the Under Counter Water Ionizer?

Visit www.contractors.com, click on “plumbing,” and enter your zip code. A list of certified plumbers in your area will appear on your screen. You can also go to www.google.com and type “plumber” and your zip code in the search box, and a list of plumbers in your area will come up.

How Much Should an Install Cost?

If you have someone come out, drill the hole, and install it for you, installation should run between $100 and $150.

Can I Hook my Ionizer up to a Spray?

Yes. This adaptor will allow you to connect your diverter to most of the pullout/spray type faucets… Not all, but most will work with this. It can be purchased at your local ACE hardware store or online at this link: http://tinyurl.com/59gfvm

ACE AERATOR ADAPTER 15/16

Model: 4208435
Manf#: A036124B
UPC#: 082901153016
Manf: DANCO CORP.
Keyword: AERATOR ADAPTER 15/16"ML
Quantity: 1 Per Unit
Retail Price: $11.87
Regular Price: $10.79
Checkout Price: $9.71
Description: ACE AERATOR ADAPTER 15/16 27 thread Male Blister pack

Is there Another way to Connect the Ionizer?

We recommend a direct connection to the cold water line as a more functional arrangement where possible. If you have a spray faucet you can run the line down that same hole and connect it underneath. Or consider the G2 acid faucet.

What is the Maximum Water Pressure my House can have when using a Chanson Water Ionizer?

Warranty does not cover damage from excessive water pressure. Ppressure should not exceed 60 psi. If you are unsure, please have your water pressure checked before installing an ionizer. Call your local plumber for inspection, or for $10 you can purchase a water pressure gauge from your local Home Depot and test it yourself. The water pressure gauge simply screws on any outside hose and will reveal your water pressure when the water is turned on.

What Should be Done if my Water Pressure is too High?

Have a plumber adjust the pressure if possible, or have plumber install a new pressure regulator. This should be done whether you have an ionizer or not.

How do I Install the Replacement Filter?

Please read the instructions for the installation of the replacement prefilters.

Should I ever Clean my Chanson Water Ionizer?

Yes, please read the following information cleaning and maintenance of the Chanson Ionizer.

Do not forget to read our troubleshooting section for more questions and answers about our products.